Privacy Notice

YWCA Yorkshire is fully committed to being transparent about how it collects, uses and stores your personal information (data). Under the General Data Protection Regulations (GDPR) which comes into force on 25th May 2018, we are required to advise you of the following information contained within this privacy notice.

It is important that you read this privacy notice so that you are aware of how and why YWCA Yorkshire is using your personal data.

Your privacy is important to us:

When we collect personal information from you when you use our website to enquire about our services we will work to ensure that we only use it or disclose it in the manner stated below. By using our website, you agree that we may do so. 

2. Communicating with you

We will send all of our contacts, who have opted into our email communications service, information about our services from time to time regarding updates and changes to our services, new links to our website and any relevant notices that are important to our website, our services, for promotional and fundraising purposes or that we otherwise consider important. Please be aware that you are able to unsubscribe from these notices at any time by sending an email to     

3. Information shared

We are the sole owners of the information collected on this website. We will not sell, rent or otherwise disclose your personal information to any third party, without your consent except in the following circumstances: 

We will disclose your personal information to any appropriate investigative third party if we believe that you are involved in any illegal or harmful conduct or if we are required to do so by law or we believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property or that of our clients; (3) prevent fraud; (4) Safeguarding - protect against abuse, (5) misuse or unauthorized use of our website; or (6) protect the personal safety or property of our clients or the public (eg. if you provide false or deceptive information about yourself or attempt to pose as someone else, we will disclose such information about you as we have to assist any type of investigation into your actions). 

We may transfer our customer database, including email address and name, to a third party for the purpose of sending electronic communications but only if you have opted into this service. Please see the email privacy notice for further details.

We may transfer our customer database, including personal information contained therein, to a third party who acquires all or substantially all of the assets in our company by competitive tender (TUPE) or otherwise. 

4. Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.

5. Cookies

A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognise you when you visit our website again and improve our service to you. Cookies may also be used to compile aggregate information about areas of our website that are visited most frequently. This traffic information can be used to enhance the content of our website and make your use of it easier. We do not track which pages you have looked at while visiting our website. If you wish to reject our cookie, you can configure your browser to do so. 

6. Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Information will be kept for no longer than is necessary to ensure legal and regulatory compliance and to enable us to comply with any request not to be contacted.

If you have any comments about our policy please contact us.